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What Challenges Businesses May Face in a World Changed by COVID-19?

September 2, 2020/0 Comments/in Expert Advice /by Naina Rajput

The Pandemic has impacted the whole of humanity; from ordinary people to entrepreneurs, the economic crisis has spared no one. Therefore, it becomes important for companies and startups across the world to accept a COVID-19 reality and focus on growth. To determine how to ‘restart’ operations well, we reached out to some of the best […]

Expert Advice: Dan Gingiss- “Customer Experience Coach and Keynote Speaker”

August 12, 2020/0 Comments/in Expert Advice /by Naina Rajput

You can always turn a negative into a positive. – Dan Gingiss We all know that running a business efficiently and smoothly is not an easy feat. We all face hardships and challenges but that doesn’t mean we step back or give up. Dedicated effort goes a long way; as Dan Gingiss explains, one can always […]

5 Things You Should Be Looking For When Buying A Business Phone System

July 10, 2020/0 Comments/in Hosted PBX /by Himanshu Tyagi

For most businesses, phone systems are the first point of contact. Therefore, having a phone system that makes your business look professional and deemed to provide exceptional customer service is the first step towards success. Are you looking for a phone system for your business and are confused by the several terminologies floating all around […]

6 Cyber Security Tips To Help You Work From Home Safely

July 8, 2020/0 Comments/in Cloud Communication /by Naina Rajput

If you are working from a remote location, then it’s obvious to be concerned about cyber security as many security risks can occur during the work from home. As we know, the concept of remote working is not new at all, but no doubt, there is a huge change in the graph ratio if we […]

6 Industries That Benefit From Using Predictive Dialer

July 2, 2020/0 Comments/in Call Center Solutions /by Himanshu Tyagi

Imagine your agents manually finding contacts of your customers and dialing their numbers to connect with them. Isn’t it so counterproductive? Shouldn’t they focus more on critical tasks such as talking with clients and convincing them to try your services or resolving customer queries? If your marketing and sales department is utilizing cold calling tactics […]

15 Top Remote Work Statistics and How they have Become the Need of the Hour?

July 1, 2020/0 Comments/in Infographics /by Naina Rajput

We all are staying at our homes as the COVID-19 has spread all around the globe. So, in the present situation, remote work has quickly become the most talked-about topic. Every business is now providing work from home flexibility to their employees and ensuring business continuity even during the lockdown situation. Basically, remote work provides […]