Author: TheRealPBX Editor

TheRealPBX provides VoIP based services for individuals and businesses across the globe. It's hosted PBX, VoIP and SIP services and solutions are highly cost effective and rich featured to meet business's need for quality communication. Follow TheRealPBX on LinkedIn | Facebook | Twitter | Pinterest

Lock Down SIP Trunks With SIP Trunking Checklist

In today’s ultra-competitive market space, shielding company’s critical information from the variety of cyber attacks may seem like an extremely challenging job. Emerging out of Internet space such as Hackers (comprising worms, virus, and Trojan Horses), Distributed Denial of Service (DDoS) attackers, malware can bring down business IT system right to its knees in a matter of seconds. As cyber criminals grow more organized, vulnerability to cyber attacks has grown much more intense than before. And since communication department contains the most critical information, businesses need to build robust security system while moving PBX system to the internet which ensures ... Read more

Reasons Why Every Business Needs a Mobility Strategy

It is never surprising to see how hard people tussle to establish their startups. As the markets have grown more competitive, the chances of a successful business establishment have dropped drastically. One needs to remain on top of the customer’s need to stay in business. Lacking which many of the established businesses have been facing a drop in existing customer base. With technological developments, businesses are offering services anytime, anywhere. Unavailability of your business for a second can mean losing out customers. With more options available in the market, the chances of switching to another business have grown. Well, the catch ... Read more

7 Things You Should Not Do With Your IVR

The backbone of any business is “customers”. And customers are the typical drivers of revenue. So, feeding the customers with faster services forms a critical part of any business. And out of several important services, communication takes the lead. Improved communication services not only smoothen the business processes but also, enhances the return on investment by serving the customers in a better way. Image Credit: The Botetourt View via Flickr Further, the emergence of refined communication technologies is enabling businesses with better growth opportunities. IVR system is one such technology that is helping businesses to build better service channel. IVR service ... Read more

Toll free numbers Vs. Local Numbers: What’s the Difference?

A famous saying – “building a castle is difficult, defending and maintaining it is harder still” defines the essence of small business functioning. Starting a small business is easy, but, running it successfully is a tough journey. Most critical component of businesses is the business phone number that helps your customers reach you and brings in sales. Business phone number can be a local number or toll free number or both. Decision depends on what is best suited for your business. Based upon your audience choice and business clients – you can choose the way to connect with your customers. ... Read more

What Factors Affect Voice Quality in VoIP Calls

Surviving in this Information age can be a daunting task, if right and reliable equipment are not deployed to administer business solutions. As the tech space is expanding, the complexities associated with deployment of software in businesses are growing. And some of the biggest concerns are coming forward from the ‘VoIP services’ deployed in the business communication world. Issues such as voice quality, bandwidth often outweigh the slew of benefits offered by VoIP services. However, a lot of improvements have been made in this space but the resources and businesses are extremely finicky about loads of factors that affect the ... Read more

Infographic: How Call Blast Helps Your Small Business Marketing

Small businesses have a lot of issues that need to be handled delicately. They do not have the resources that big organizations have or the budget to make big financial decisions. They need ways through which they can do as much as they can while still adhering to their stringing budget. Call blasting is one of the easiest and fastest ways to get the attention of a lot of potential customers and with the flexible VoIP plans now dominant everywhere, it can be done at a really low cost. Call blasting lets a company or an organization send out a ... Read more