Category: Infographics
We all are staying at our homes as the COVID-19 has spread all around the globe. So, in the present situation, remote work has quickly become the most talked-about topic. Every business is now providing work from home flexibility to their employees and ensuring business continuity even during the lockdown situation. Basically, remote work provides an opportunity to employees to work from any geographical location. At this point of time, work from home or telecommuting has been adopted by businesses, governments and non-profit organizations worldwide, to continue their services. Not only businesses but employees are benefiting from the remote work ...
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According to OWLLabs, “Remote workers say they’re happy in their jobs 29% more than on-site workers.” Most of the employees feel happier and satisfied while working from home. There are lots of other benefits that prove the importance of work from home in comparison to the on-premise office or on-site work culture. Read below to find out more: 1. Flexible Schedule Working from home provides flexibility in the work schedule. You can take breaks when you want to and work whenever that suits you. You are not bound to stick to your desk the whole time; you can take small breaks to ...
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Almost every business has migrated from on-premise to cloud-based communication technologies due to its multiple benefits. Because only the right communication solution can help you to improve your customers’ journey and achieve success. For now, unified solutions are the most famous communication technologies as it integrates all modes of communication into a single platform to streamlines the customer experience. Also, it reduces the agents’ workload and complexity in performing business tasks. But there are plenty of acronyms related to cloud-based communication technology that are being used in the corporate world, like CPaaS (Communication Platform as a Service). The term “aaS ...
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Hosted PBX system,also known as a cloud PBX/hosted phone system, provides a reliable platform where businesses can easily communicate with their customers. Hosted PBX systems are being rapidly adopted by businesses of all sizes, whether small or big. Everyone is leveraging the advantages of cloud PBX and moving towards business growth. Let’s find out from the below infographic and know what features make the hosted phone system a more reliable business solution. Take a look at the below points that explain hosted phone benefits. 1. Cost Saving With a cloud PBX solution, you don’t need to buy sophisticated hardware as ...
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“The telephone gives us the happiness of being together yet safely apart.” -Mason Cooley The invention of the telephone has revolutionized the way we communicate with our loved ones, the way we interact with businesses. Now all these activities can be done over a call that was impossible to do earlier. Telephone services reduce the time to deliver a message to others and build a more reliable network of human interaction. However, with time, lots of advancement in communication services happened. Like earlier, people used landlines for communication, and then moved from switchboards to cell phones and now to smartphones. ...
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Time is crucial for being on top. You can make happy customers by serving them on-time solutions or by delivering instant response to their queries without putting them on hold. But it isn’t very easy to assure this type of practice as nowadays customers contact a business via different communication platforms. Queries from various platforms create complexity for agents as they have to switch between multiple applications to respond to customers. Also, if a caller is contacting via a different channel to the same business every time, then he/she has to repeat his/her query as an agent doesn’t have the ...
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