PBX VOIP Archives - TheRealPBX Blog

5 Reasons You should Get An IVR for Your Business

December 21, 2016/0 Comments/in PBX VOIP /by Kirti Khanna

An IVR (Interactive Voice Response) is a robotic voice that speaks with a customer who might be looking for support or might be interested in your business services. The idea is that the IVR should lead the customer to a meaningful solution with the least amount of effort. Now it becomes a responsibility of the […]

Top 5 VoIP Security Risks and Their Controls

December 2, 2016/0 Comments/in PBX VOIP /by Akash Deb

Businesses often ponder on the reliability and overall quality of VoIP telephony system. This is a major concern which leads such businesses to consider the dangers of data security risks. In spite of the few controversial security breaches in the past, VoIP technology has advanced and transformed into a more robust business tool. Nowadays, Cloud-hosted […]

Things You Should Know about Call Blast Feature

November 12, 2016/0 Comments/in PBX VOIP /by Kirti Khanna

VoIP is a huge thing in the call center industry and brings along with many modern tools, services, and features which offer immense advantages when compared with traditional telephone systems. The ‘Call Blast’ feature is one such VoIP feature which lets users connect to multiple telephones simultaneously and play a pre-recorded message to the receivers. It is a […]

VoIP for Travel Industry – 5 Reasons Why it is Important

November 9, 2016/0 Comments/in PBX VOIP /by TheRealPBX Editor

It is no mystery that the online travel industry is booming right now and according to a survey conducted by Statista, somewhere around 40 to 60 million people in the US alone, used the internet to book their travel accommodations and what not, between 2008 and 2015. And that not all, they also predict that the […]

Top 5 Must Have Features of a VoIP Phone

September 10, 2016/0 Comments/in PBX VOIP /by Shraddha Tewari

Choosing the best feature for VoIP phone system from the myriad of functions provided by vendors enables companies to set up an all-in-one solution for improved functionality of businesses. Small businesses and start-ups can be benefited significantly if exactly required features are integrated with the business set up. Image Credit: Alexander Castelhanos via Flickr For […]

Unfold Answers to Your VoLTE Queries

July 14, 2016/3 Comments/in PBX VOIP /by Shraddha Tewari

Mobilizing your world will become much simpler with Voice over LTE (VoLTE), a technology similar to VoIP used by Skype to support voice calls over the broadband connection. In a nutshell, VoLTE enables users to make voice calls while simultaneously using data network. LTE – abbreviated as long term evolution is one of the fastest […]