Blog - Page 10 of 21 - TheRealPBX Blog

Cloud Telephony: Improving Marketing Efficiency & Behind the Scene Action

July 27, 2017/2 Comments/in PBX VOIP /by Kirti Khanna

Startup owners realize the fact that starting a business is only just the beginning, the hard part is, actually reaching the customers. In the 1st part of the blog we discussed the customer experience implications that E-commerce start-ups can expect from the implementation of Cloud telephony solutions and how its cumulative benefits can influence […]

Cloud Telephony: Improving Customer Acquisition & Retention For Start-ups

July 19, 2017/2 Comments/in PBX VOIP /by Kirti Khanna

Any startup would have to agree to the fact that customer acquisition and retention are two of the most serious challenges to consider nowadays. These challenges become even more drastic in nature, due to the thriving online retail and e-commerce industry. Usually startups face low margins and the fierce market competition making the situation much […]

Top Benefits of Cloud Computing For Your Call Center Business

June 13, 2017/0 Comments/in Call Center Solutions /by Akash Deb

“Driving brand-differentiating customer satisfaction in this increasingly growing competitive business environment can become a highly troublesome task without proper technologies in place. However, companies can undoubtedly, increase their brand loyalty and customer servicing skills with effective implementation of technologies.” Source: The Real PBX Cloud hosted services and […]

AI Implementations For Unified Communications

May 19, 2017/0 Comments/in Unified communication /by Akash Deb

AI has become quite the buzzword in today’s corporate echelons. It is a promising new technology which when properly implemented offers immense business enhancing advantages to businesses of all sorts and sizes, regardless of their operational industry vertical. Unified communication technology is one such area where AI can be implemented on the grassroot levels to […]

How To Choose Your Business Phone Number

May 11, 2017/0 Comments/in Toll free number /by Kirti Khanna

Businesses of all sorts and sizes need to have a business phone number to help their customers get in touch with them easily. Having the right number for your business is considered to somewhat influence potential customers to call in, whereas, having a wrong business phone number can have a detrimental effect on your business […]

Why Your Business Needs a Blended Call Center Solution

May 3, 2017/0 Comments/in Call Center Solutions /by Akash Deb

One of the most challenging aspects of any call center environment is the way the agents utilize their time. Often, call center supervisors find themselves distributing and redistributing resources over and over to different operations and departments. These arduous tasks can significantly waste precious time better spent elsewhere and this is where blended call center […]