Blog - Page 11 of 21 - TheRealPBX Blog

Five Hidden Costs of On-Premise PBX Systems

March 31, 2017/0 Comments/in PBX VOIP /by Akash Deb

The major and the apparent expenditure involved in traditional on premise business phone systems are the hardware – the things one can touch and see, which are the PBX hardware and the phone connected to it. On an average, a conventional PBX system usually costs somewhere around $1000 per employee, which makes it stand out […]

VoIP and the Growth of Workplace Mobility

March 25, 2017/0 Comments/in PBX VOIP /by Kirti Khanna

Improving workplace productivity is a guaranteed way to increase business revenue and there are lots of ways to achieve that. Implementing and utilizing cloud hosted VoIP technologies is a sure-fire way to promote workplace mobility, which further helps to improve productivity and performance. Promoting workplace mobility not only helps businesses to enhance communication, both internal […]

5 Benefits of Cloud Hosted Predictive Dialers

March 17, 2017/0 Comments/in PBX VOIP /by TheRealPBX Editor

Predictive dialers are intelligent outbound call processing and management systems, created for the sole purpose of simplifying callings tasks for agents and representatives. It uses a complex computer algorithm, which is based on even more complex probabilistic and statistical patterns, to make outgoing calls to numbers fed into the database and then assigning them to […]

How Toll Free Numbers Solve Common Real Estate Problems

March 14, 2017/0 Comments/in Toll free number /by Akash Deb

The real estate industry has been going strong simply because of the huge demand for accommodation and shelter. But competition within the industry has become very tight as well. Usually, the companies which implement modern strategies and technologies to enhance their business operations, are the ones with the competitive edge. This is where toll free […]

Top 6 Ways VoIP Can Help Accounting Firms

February 17, 2017/0 Comments/in PBX VOIP /by Akash Deb

VoIP or Voice over Internet Protocol is a modern telecommunication method which has seen widespread adoption and popularity in businesses and organizations all over the world. It has been especially popular in the call center industry and is now being implemented in other industries as well. For accounting firms, exceptional communication is a necessity […]

5 Ways Call Recording Helps Improve Agent Training

February 9, 2017/0 Comments/in PBX VOIP /by Akash Deb

Call recordings have great potential for educating and training call center employees both experienced and newbies. It provides a great many avenues to improve upon agent performance and their prowess to deliver customer satisfaction, which further helps with improving the efficiency and profitability of a call center environment in general. Here are a few pointers […]