Blog - Page 6 of 21 - TheRealPBX Blog

Remote Work Best Practices During COVID-19 For Companies And Employees

April 13, 2020/0 Comments/in Cloud Communication /by Himanshu Tyagi

Coronavirus has put the entire planet on a halt affecting precious lives, businesses, and economic activities. We are dealing with a new type of SARS coronavirus, which is spreading in an unprecedented way. Horrifically, people showing no symptoms can also spread the disease to other people. WHO has already declared it as a pandemic, and […]

Expert Advice: Chip Bell – “Never Stop Learning About Your Customers”

April 8, 2020/0 Comments/in Expert Advice /by Naina Rajput

“Effective questioning brings insight, which fuels curiosity, which cultivates wisdom.” Chip R. Bell It’s true that questions bring insights and cultivates wisdom that is really helpful in creating the right customer journey. The more questions you put, the more insights and views you gain about the customer service. It helps you to think apart from […]

Interesting Telephone Facts That You Haven’t Heard

April 6, 2020/0 Comments/in Infographics /by Naina Rajput

“The telephone gives us the happiness of being together yet safely apart.” -Mason Cooley The invention of the telephone has revolutionized the way we communicate with our loved ones, the way we interact with businesses. Now all these activities can be done over a call that was impossible to do earlier. Telephone services reduce the […]

Expert Advice: Adam Toporek, Customer Service Keynote Speaker

April 1, 2020/0 Comments/in Expert Advice /by Naina Rajput

It’s not a failure, you’re finding a new way.” -Adam Toporek Every business face challenges and sometimes fails to deliver good customer service. It is not a big thing, but how you handle the situation and make things right really matters. You should always keep trying different approaches to make your business customer service process […]

15 Ways Cloud Telephony Resolves Communication Problems

March 30, 2020/2 Comments/in Cloud Communication /by Himanshu Tyagi

To stay on top of your competitors, it is critical for your business to provide exceptional customer service and facilitate smooth internal communication operations. Both types of business communications are crucial for your business and an effective communication strategy or solution can help your organization to grow. According to the Holmes Report, the cost of poor […]

7 VoIP Troubleshooting Tips for Common Problems

March 26, 2020/0 Comments/in PBX VOIP /by Himanshu Tyagi

VoIP stands for Voice over Internet Protocol, which is a computer networking protocol like IP and supports transferring of voice packets to facilitate internet calling. Businesses deploy VoIP services to ensure efficient communication systems for internal and external purposes. Implementing a VoIP phone system requires planning, active management, and monitoring. Sometimes, you can experience various […]