Blog - Page 7 of 21 - TheRealPBX Blog

IVR Best Practices For Greetings And Implementation

March 24, 2020/0 Comments/in Hosted PBX /by Himanshu Tyagi

IVR stands for Interactive Voice Response and is one of the most prominent features of a cloud communication solution that allows businesses to offer a self-help tool for customers. IVR is also an effective system to resolve customer queries swiftly. However, if your hosted IVR solution is not set up correctly, it can also damage the […]

How Cloud Telephony Can Eliminate IT Hassles?

March 20, 2020/1 Comment/in Cloud Communication /by Himanshu Tyagi

Back in the old days, companies used to maintain on-premise PBX systems to communicate internally for free. The same PBX system allowed them to communicate externally by connecting with PSTN networks through gateways. However, they posed several issues in terms of flexibility, scalability, and other business factors. For businesses, implementing a traditional on-premise PBX solution […]

How Can VoIP Solutions Help Businesses During Coronavirus?

March 19, 2020/0 Comments/in PBX VOIP /by Naina Rajput

We all are aware of the COVID–19 coronavirus and hoping to be free from this virus as soon as possible. But till then, we have to take care of various aspects that can help in protecting ourselves from this dangerous virus. Government has announced some safety measures to keep in mind during the coronavirus outbreak: […]

5 Ways Call Conferencing Can Benefit Your Business

March 16, 2020/0 Comments/in Cloud Communication /by Himanshu Tyagi

Today’s businesses operate globally and have offices and remote workforce at various geographies in the world. When companies operate on a multinational level, it becomes harder for them to bring all their employees on a single platform to foster uninterrupted communication and improve the overall productivity. Well, call conferencing is a feature of cloud telephony […]

How Does Unified Communication Increase Business Productivity? [Infographic]

March 13, 2020/0 Comments/in Infographics /by Naina Rajput

Time is crucial for being on top. You can make happy customers by serving them on-time solutions or by delivering instant response to their queries without putting them on hold. But it isn’t very easy to assure this type of practice as nowadays customers contact a business via different communication platforms. Queries from various platforms […]

8 Business Challenges and Their Solutions Using Cloud Telephony

February 25, 2020/0 Comments/in Cloud Communication /by Naina Rajput

How Cloud Telephony Can Solve Business Challenges? In today’s time, every company wants those telephony solutions, which can make the process of business communication better. Cloud telephony services have become businesses first choice as it ensures smooth and uninterrupted communication throughout the customer journey. Not only this, it is the most reliable resource to solve […]