{"id":8922,"date":"2020-05-07T07:59:42","date_gmt":"2020-05-07T07:59:42","guid":{"rendered":"https:\/\/www.therealpbx.com\/blog\/?p=8922"},"modified":"2020-05-07T09:07:54","modified_gmt":"2020-05-07T09:07:54","slug":"hosted-pbx-features-and-benefits","status":"publish","type":"post","link":"https:\/\/therealpbx.com\/blog\/hosted-pbx-features-and-benefits\/","title":{"rendered":"How Hosted PBX is Beneficial and What are Its Key Features?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Hosted PBX system,also\nknown as a cloud PBX\/hosted phone system, provides a reliable platform where\nbusinesses can easily communicate with their customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.therealpbx.com\/hosted-pbx.html\">Hosted PBX systems<\/a> are being rapidly adopted by businesses of all sizes, whether small or big. Everyone is leveraging the advantages of cloud PBX and moving towards business growth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s find out from the\nbelow infographic and know what features make the hosted phone system a more\nreliable business solution.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Take a look at the below\npoints that explain hosted phone benefits.&nbsp;\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Cost Saving<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With a <a href=\"https:\/\/www.therealpbx.com\/blog\/what-is-cloud-pbx\/\">cloud PBX solution<\/a>,\nyou don&#8217;t need to buy sophisticated hardware as your entire phone system is\nhosted &amp; managed in the cloud.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You only need a\ncommunication device like a mobile phone, computer system, PBX, laptop with an\ninternet connection, and you are ready to make and receive calls.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, a hosted phone\nsolution offers customizable business plans in which you can select the\nrequired features as per your business requirements. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additionally, these\nsystems provide \u201cpay as you go\u201d plans that ensure you pay only for the ones you\nuse.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In all, a hosted PBX is the most reliable solution at a much lesser cost than any other <a href=\"https:\/\/www.therealpbx.com\/blog\/cloud-telephony-resolves-communication-problems\/\">communication solution<\/a>, which makes it the perfect choice for businesses.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Scalable Solution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Business requirements\nget unpredictable; their needs depend upon the circumstances. So, always look\nfor those solutions that can be upscaled or downscaled whenever required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cloud PBX system allows\nbusinesses to add or remove telephone lines based on business requirements. You\ncan notify your needs to your service provider and increase or decrease\ntelephone lines for calling operations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Business Continuity<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Hosted phone system\neliminates geographical barriers by offering a remote work environment. Agents\nfrom different locations can work together and share files as all the data is\navailable in the cloud &amp; accessible from anywhere. This improves team\ncollaboration and helps to maintain business continuity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, in case of a\ndisaster or any other unwanted situation, you can easily access your data files\nand ensure a smooth work environment. With a hosted PBX solution, you don\u2019t\nneed to worry about data loss; all your data will remain secure as it is stored\nin the cloud.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Real-Time Monitoring<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It is difficult to\nmaintain all agents\u2019 performance records and analyze their work records\nmanually. With cloud PBX phone solutions, you can assess the agents\u2019 work in\nreal-time and can monitor their activities without hindering their tasks. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can listen to\nagents\u2019 live calls and find out whether they can resolve issues efficiently.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, hosted phone\nsolutions give you an option to barge &amp; whisper, in which a manager can\nshare his\/her feedback on the live call. While barging, the manager can talk to\nboth agent &amp; customer, whereas in whispering, the manager can help in\nseamlessly resolving issues on a live call without the knowledge of the\ncustomer.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/www.therealpbx.com\/images\/infographic\/infographic-hostedPBX.jpg\" alt=\"hosted pbx features infographics\" class=\"wp-image-8934\"\/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.therealpbx.com\/blog\/hosted-pbx-vs-on-premise-pbx\/\">Hosted PBX\noffers a plethora of benefits when compared to traditional phone systems<\/a>.\nWith a cloud PBX solution, it is easy to reach your targeted audience and\ncreate a brand image.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hosted PBX system,also known as a cloud PBX\/hosted phone system, provides a reliable platform where businesses can easily communicate with their customers. Hosted PBX systems are being rapidly adopted by businesses of all sizes, whether small or big. Everyone is leveraging the advantages of cloud PBX and moving towards business growth. Let\u2019s find out from [&hellip;]<\/p>\n","protected":false},"author":63,"featured_media":8928,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[141],"tags":[],"class_list":["post-8922","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-infographics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Top 7 Hosted PBX System Features [Infographic] | The Real PBX<\/title>\n<meta name=\"description\" content=\"Hosted PBX solutions are helping businesses to leverage multiple benefits. 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Here you can find out what benefits and key features hosted PBX solutions offer.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.therealpbx.com\/blog\/hosted-pbx-features-and-benefits\/\" \/>\n<meta property=\"og:site_name\" content=\"TheRealPBX Blog\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/naina.rajput.5030\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-07T07:59:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-05-07T09:07:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staging.therealpbx.com\/blog\/wp-content\/uploads\/2020\/05\/hosted-pbx-benefits-facebook.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Naina Rajput\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/therealpbx.com\/blog\/wp-content\/uploads\/2020\/05\/hosted-pbx-benefits-twitter.jpg\" \/>\n<meta name=\"twitter:creator\" content=\"@rajput_naina_\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Naina Rajput\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/staging.therealpbx.com\\\/blog\\\/hosted-pbx-features-and-benefits\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/staging.therealpbx.com\\\/blog\\\/hosted-pbx-features-and-benefits\\\/\"},\"author\":{\"name\":\"Naina Rajput\",\"@id\":\"https:\\\/\\\/staging.therealpbx.com\\\/blog\\\/#\\\/schema\\\/person\\\/9352f2ec58f3c764b4c7557fe381fac4\"},\"headline\":\"How Hosted PBX is Beneficial and What are Its Key Features?\",\"datePublished\":\"2020-05-07T07:59:42+00:00\",\"dateModified\":\"2020-05-07T09:07:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/staging.therealpbx.com\\\/blog\\\/hosted-pbx-features-and-benefits\\\/\"},\"wordCount\":522,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/staging.therealpbx.com\\\/blog\\\/hosted-pbx-features-and-benefits\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/therealpbx.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/05\\\/hosted-pbx-benefits-snippet.jpg\",\"articleSection\":[\"Infographics\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/staging.therealpbx.com\\\/blog\\\/hosted-pbx-features-and-benefits\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/staging.therealpbx.com\\\/blog\\\/hosted-pbx-features-and-benefits\\\/\",\"url\":\"https:\\\/\\\/staging.therealpbx.com\\\/blog\\\/hosted-pbx-features-and-benefits\\\/\",\"name\":\"Top 7 Hosted PBX System Features [Infographic] | The Real PBX\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/staging.therealpbx.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/staging.therealpbx.com\\\/blog\\\/hosted-pbx-features-and-benefits\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/staging.therealpbx.com\\\/blog\\\/hosted-pbx-features-and-benefits\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/therealpbx.com\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/05\\\/hosted-pbx-benefits-snippet.jpg\",\"datePublished\":\"2020-05-07T07:59:42+00:00\",\"dateModified\":\"2020-05-07T09:07:54+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/staging.therealpbx.com\\\/blog\\\/#\\\/schema\\\/person\\\/9352f2ec58f3c764b4c7557fe381fac4\"},\"description\":\"Hosted PBX solutions are helping businesses to leverage multiple benefits. 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