Call Forwarding

Call Forwarding is one of the most used features on Private Branch Exchange (PBX). When a call arrives on a number that is not available to take the call, this feature routes the call to another number, set by the user. There are many unavoidable circumstances because of which any number may not be able to receive the incoming calls, but Call Forwarding makes sure that you still get those calls.


Best part of this service is flexibility of choosing the number for forwarding the call. To add more flexibility, for different reasons unavailability to take the calls, you can customize the different number for forwarding the calls. For example, when your official extension is busy the call will be forwarded to a colleague’s extension, and when call is not answered on your official extension the call will be forwarded to your mobile number. The Call Forwarding feature works even for routing the call to the numbers outside the network.

Get More with The Real PBX

The Real PBX has a number of options that reduces the chances of missing any incoming calls. Along with Call Forwarding, we have some more amazing features, such as- Call Hunt, Call Queue Management, Call Parking, etc. available to help our clients remain in touch with their client. Hosted PBX is future of the business phones. With a simple softphone installation on the device and an internet connection, you can start calling to any part of the world at incredibly low prices and that too at HD voice quality.

Get All Your Calls Answered With Call Forwarding

When we developed hosted PBX service at The Real PBX, we maintained a great emphasis on making sure that the callers trying to reach the users actually reach them. Call Forwarding is of the features that we have in offer to make sure that you do not miss out on any call, because that is directly a business opportunity for you. Major highlight of Call Forwarding feature is various options that we offer for setting up the number to which the call will be routed. Following are the options available with our forwarding solutions:

  • All calls
  • On busy
  • No answer
  • From select callers
  • Busy line
Note: Once you enable the forwarding for the ‘All Calls’ options, you will not be able to customize the forwarding for rest of the options.
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